2025 Community of Human and Organizational Learning 31st Annual Conference

Welcome to Columbus

Workers Being More Careful and Rule Keeping will Solve Our Problems.
I Will Use My Third Wish For Unicorns Riding Unicycles to Bring Me Ice Cream Cones.

Mark has lived and worked in the Oil and Gas industry for over 25 years. Later he started his own market research company and has a well-earned reputation as an industry “insider” and independent 3rd party researcher. This led to him becoming a part of the new media, where he runs the world’s largest Oil and Gas podcast network, with over 4 million listeners from every single country on the planet. He is a sought after public speaker, author, sits on several oil & gas boards and has the record for the most embarrassing mistakes made on social media in the industry!

The pandemic has intensified clinicians' workloads, leading to an increased incidence of adverse events and subsequent second victim syndrome, with almost half of health care clinicians experiencing its symptoms. However, following a literature review, no tools were found that addressed second victim syndrome in nurses. To address these issues and the gap in the literature, the authors developed the BONE Break hot debriefing tool. BONE Break is designed to be facilitated by charge nurses or other unit leaders as a means of offering peer support to other nurses who went through an adverse event. During its initial implementation, BONE Break was employed in 43 of 46 events adverse events (93.5%), and 41 of 43 sessions (95.3%) were deemed helpful. The research team has continued to gain stakeholder buy-in and implement BONE Break across multiple sites. Future work will determine BONE Break's efficacy in enhancing long-term nursing retention and reducing second victim symptoms. This tool can be adopted and used across many specialties and industries.

As William Bridges noted in Managing Transitions: "Change Management is a misnomer--change happens instantly, its the transition that needs managing". Or as the 'old' American proverbs warns: "It is unwise to jump a 20 foot chasm in 2 ten foot leaps". HOP is not something that changes what we do...it changes who we are. There is a new purpose, process and identity. However, the HPI/HOP road traveled in the past few decades are littered with failed programs, broken promises and unrealized outcomes. Successful implementation of any new process or alteration to any existing program requires as the right amount of effort in the right areas by the right people--quite often, this simple principles gets missed when transition occurs. Participants in this facilitated Open Forum (roundtable) will share specific strategies and tactical practices for reducing the pain and confusion caused by the implementation of any new process or program to help everyone benefit through this transition.

OP has been interpreted by many as a Safety improvement initiative.  While HOP is known to improve Safety, HOP has a much larger impact on companies.  This presentation will address that HOP objective is to prevent Unwanted Outcomes (Injury, Mission Interruption, Physical Damage).  This presentation will show the most successful HOP implementations are when it becomes a "Business Initiative" and a key foundation in working towards becoming a High Reliability Organization,