2025 Community of Human and Organizational Learning 31st Annual Conference

Unwanted errors and surprises in high-hazard industries can end lives, ruin careers, and capsize reputations overnight.

Join us to learn the fundamentals of seven practical steps successfully used by: aviation, health care, emergency fire & rescue services, electric utilities, the military, and other high-reliability teams across the globe.

The seven steps are: (1) Take a Learning-Based Approach. (2) Build Psychological Safety. (3) Lead After Action Reviews. (4) Transform Investigations. (5) Apply Defenses. (6) Improve Systems. (7) Build Resilience.

You’ll get practical techniques to apply immediately, plus eye-opening insights to help you improve reliability and safety for years to come.

Results...
"We got more practical ideas from Jake than from any other keynote we can remember. After dinner, we talked about Jake's presentation for more than TWO HOURS! That led to REAL change when we returned to the plant.”
~ Maintenance & Reliability Leader at the Xcelerate 2019 conference

“We engaged Jake as a keynote speaker for our company-wide safety conference. Our leaders, from field foreman through executives, were unanimously impressed. Since Jake’s presentation, our project managers and field foreman have told me that they are starting to experiment with many of the practical ideas that Jake taught us.”
~ Fred Barlow, Vice President & Chief Safety Officer, Reliance Electric, Inc.

“Jake is an expert in human performance and an even better presenter. Our event attendees gave him extremely strong feedback on the webinar he did for us... We would highly recommend working with him.”
~ Matt Barbour, Manager of Communications & Training, Texas Reliability Entity, Inc