2025 Community of Human and Organizational Learning 31st Annual Conference

Hegel observed: "The only thing we learn from history is that we don't learn from history". This observation is embroidered on the fabric of most near miss and significant event 'learning teams' and causal evaluations that follow the traditional 'interview, review documents, study procedures and processes in order to generate corrective actions that will likely generate future events. And the chain of casualty remains unbroken. During this highly  interactive session, participants will walk through a case study using the Lucas Performance Improvement Model--a self paced, adaptive event evaluation tool that reduces the presence and influence of the five common biases prevalent in the incident 'investigation' and analysis process and focuses learning through the open lens of the one universal human performance principle from which all other generally accepted HOP principles  are derived. Participants will determine the difference between performance and behavior, motivation and ability and the influence of biological realities over psychological tendencies in error-induced events.