Name: Seven Practical Steps to Build Reliability, Safety & Trust in Technical Teams
Start: 2025-06-16T08:00:00-0400
End: 2025-06-16T12:00:00-0400

IMPACT! CHOLearning 2025
The Community of Human and Organizational Learning’s 31st Annual Learning Conference!

From June 16th to 20th, our gathering at the Renaissance Columbus Downtown Hotel in Columbus, OH, promises three immersive days packed with insights, innovation, and collaboration. Dive into an array of complimentary workshops on Monday, kickstarting an enriching week, and explore paid workshops on Friday for a deeper dive into specialized topics.

Be sure to mark the workshops you plan to attend. We use this to help the presenters prepare and ensure we have the proper accommodations for everyone.

Monday June 16, 2025 8:00am - 12:00pm EDT

Meeting Room 33: 3rd Floor

How do the safest and most reliable teams in the world build reliability, safety and trust at the same time?

Can we practice classic AND modern approaches to safety & reliability together?

How can we actually apply the best ideas from: Human & Organizational Performance (HOP), High Reliability Organizations (HROs), and Resilience Engineering?

In this interactive workshop, you'll see how pilots, paratroopers, wildland firefighters, and other high-reliability teams across the globe have applied these seven practical steps, and how you can too.

1) Take a Learning-Based Approach
2) Build Psychological Safety
3) Lead After Action Reviews (AARs)
4) Transform Investigations
5) Apply Defenses
6) Improve Systems
7) Build Resilience

You'll learn:
~ 5 key differences between the Control Based and Learning Based approaches to errors
~ 7 core principles, each with a practical step you can apply immediately
~ 3 linked strategies that allow you to blend together: classic defenses, modern process improvements, and advanced approaches to resilience

Conference Presenters

Jake Mazulewicz, Ph.D.

Director, JMA Human Reliability Strategies, LLC

Jake Mazulewicz helps technical experts prevent dangerous and expensive errors. He's worked with: The US Department of Energy, Power Engineers, Energy Safety Canada and 250+ other groups. He teaches practical skills based on Human & Organizational Performance (HOP) and High Reliability... Read More →

Monday June 16, 2025 8:00am - 12:00pm EDT
Meeting Room 33: 3rd Floor Renaissance Columbus Downtown Hotel, 50 N 3rd St, Columbus, OH 43215, USA

4-Hour Workshop, Pre Conference AM

Attendees (3)

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2025 Community of Human and Organizational Learning 31st Annual Conference

Jake Mazulewicz, Ph.D.

Attendees (3)

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