Name: The First Story versus Second Story Paradigm for High Potential Near Miss Events and applying the HOP Principle of Context Drives Behavior.
Start: 2025-06-19T14:30:00-0400
End: 2025-06-19T15:20:00-0400

IMPACT! CHOLearning 2025
The Community of Human and Organizational Learning’s 31st Annual Learning Conference!

From June 16th to 20th, our gathering at the Renaissance Columbus Downtown Hotel in Columbus, OH, promises three immersive days packed with insights, innovation, and collaboration. Dive into an array of complimentary workshops on Monday, kickstarting an enriching week, and explore paid workshops on Friday for a deeper dive into specialized topics.

Be sure to mark the workshops you plan to attend. We use this to help the presenters prepare and ensure we have the proper accommodations for everyone.

Thursday June 19, 2025 2:30pm - 3:20pm EDT

Meeting Room 31: 3rd Floor

In this session we will exploring the work of Dr David Words “First Story” (Who Failed and Why They Failed) versus “Second Story” (What Failed and How/Why It Failed) when work goes wrong and how to use HOP Tools like the 4D’s to drive the First Story narrative that supports the Second Story.

When things nearly go wrong, with a high potential of harm, it is natural for leaders to want answers quickly. The delay between the event and the investigation/event learning sets the first story in motion, leaders need answers, so there is a real risk of filling “the void”, that the narrative of the first story will be focused on who failed and why they failed, including factors such as breaking Life Savings Rules.

Conference Presenters

Jeffery Lyth

Principle - North America, Learning Teams Inc North America

Jeff is a well regarded innovator in workplace safety leadership. He helps organizations evolve how they manage safety by guiding their exploration and integration of the ‘new view’ of safety principles and helping them break through the performance plateaus associated with conventional... Read More →

Brent Sutton

Founder, Learning Teams Inc

Brent is the founder of Learning Teams Inc and is the author of the best selling books on Learning Teams, Learning From Everyday Work, The 4Ds for HOP and Learning Teams, The HOP Beginner Guide Series and host of the podcast show “HOP Into Action”.Brent is an advocate for all... Read More →

Thursday June 19, 2025 2:30pm - 3:20pm EDT
Meeting Room 31: 3rd Floor Renaissance Columbus Downtown Hotel, 50 N 3rd St, Columbus, OH 43215, USA

Breakout, Conference Day 3

Attendees (7)

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2025 Community of Human and Organizational Learning 31st Annual Conference

Jeffery Lyth

Brent Sutton

Attendees (7)

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