About me
Engineering leader and researcher with over 20 years of experience in building and leading teams engaged in software and systems engineering.
I have spent the last decade bridging insights from Human Factors, Cognitive Systems Engineering, and Resilience Engineering to the domain of software engineering and operations.
Publications include the books The Art of Capacity Planning (2009) and Web Operations (2010) as well as the forward to “The DevOps Handbook.” Apparently, my 2009 Velocity talk with Paul Hammond, “10+ Deploys Per Day: Dev and Ops Cooperation” helped start the DevOps movement.
Author, "The Art of Capacity Planning: Scaling Web Resources" (O'Reilly Media)
Author, "Web Operations" (O'Reilly Media)